Nelson's Auto Repair

Sophia Abreu 2 months ago

I can not remember his name but the man who was working the front desk when I brought my car in was so so helpful and nice. He was honest and fair about what I needed to fix now versus in the future. I brought my car in in the morning and it was done by early afternoon. Great experience, highly recommend.

Adam Hunt 3 months ago

I caught a flat on the highway on the way in to work a few months back. Called around to five different places in the neighborhood, no one was helpful at all. (I have some weird aftermarket wheels on my Jetta that have lug bolts instead of nuts and couldn't get the flat off to replace with the donut.) The guys at Nelson's had me pop over, they were able to get the tire off and gave me good advice on buying a tire iron that fits the stupid aftermarket lug bolt adapter. They were fast, kind, helpful. Absolutely saved my arse.

Weiland Dyer 7 months ago

I brought my Subaru here to get a diagnosis and they were just great. I really appreciated the patience and kindness of the shop staff. Seriously, after finding out I need a new transmission they didn’t even charge me for the diagnosis. I’m a doc student and have 0 extra dollars to my name, made my situation a little brighter. Will definitely bring my car back to get the work done.

Adri Rivera 8 months ago

Best auto repair shop ever. They offer services at a very reasonable price, are honest with their work, do their work with great care, and highly value their customers. Terry was so kind and helpful as we figured out what's up with my car. Won't take my car to any other auto repair shop in the Twin Cities - these folks are it! Highly recommend!!!

Evan Hagen 8 months ago

I'll be fully honest, I'm extremely skeptical of getting anything done at a mechanic. I've been ripped off too many times, being told to do extra things that I know I don't need to focus on for quite a while, where I don't tend to have much cash to spare. Recently, I had an issue where I finally admitted that I had to bring it in to have someone else check it outwho obviously knows more than I do. Nelson's was the first place i could find who could take me in quickly with the age of the car that I have. I was connected with Terry, who presented me with an extensive list of issues that would require attention. This immediately set off all of the alarms in my head. But no, I was mistaken. I had a few conversations over the phone with Terry, who I explained my situation to. Terry was extremely understanding, and went above and beyond to make me feel valued and what solutions best fit my situation. He explained which parts specifically need the most attention, and the order of which I should take care of them. He lifted the car and even pointed every part out for me and told me how I should do the repair myself if I wanted to. He offered so much help and I plan on returning here for wh